Recently released survey results from the recent Canadian Bar Association research into use of retainer or engagement letters reveal the following perceived benefits of using an engagement letter:
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Control or manage lawyer/client expectations about fees and work to be done (90%)
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Avoid billing disputes (80%)
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Improve lawyer/client relations (65%)
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Avoid conflicts of interest (51%)
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Avoid a law society complaint (49%)
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Avoid a malpractice claim (39%)
Based on these results, use of engagement letters seems to be a “win-win” approach for both clients and their lawyers.
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