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No matter how you try, you’ll never be able to fully avoid interacting with difficult or challenging people. Whether in your office, in your contacts with clients or in your personal life, there will be those with whom you will clash. David Bilinsky writes in Dealing with Difficult People about several practical and effective strategies to approach these interactions. This is a good post to print and return to for reference again and again. The Canadian Lawyers Insurance Association provides loss prevention information solely for the benefit of CLIA insured lawyers. The content and links provided in Loss Prevention eBytes are intended as resources to qualified lawyers who should exercise due care and their professional judgment in adapting or making use of any content.
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