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Providing effective and efficient client service is critical to a risk management strategy and begins at the point of very first contact with potential clients. Whether you have staff responsible for new client intake or do it yourself, Lee Rosen’s post, Ten Tips for Intake of Potential Clients will point you in the right direction. The Canadian Lawyers Insurance Association provides loss prevention information solely for the benefit of CLIA insured lawyers. The content and links provided in Loss Prevention eBytes are intended as resources to qualified lawyers who should exercise due care and their professional judgment in adapting or making use of any content.
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