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Poor communication is one of the most frequent bases for complaints to law societies about lawyer conduct, and similarly, is frequently a root cause for malpractice claims. While many lawyers view themselves as skilled communicators, their clients may disagree. One scenario in which clarity in communications is the key to avoiding malpractice claims is where you are seeking your client’s consent to a settlement or other agreement. In the post, Informed Consent is Key to Client Care, Jay Reeves of Lawyers Mutual in North Carolina provides practical, easy to implement suggestions for effectively obtaining your client’s informed consent. The Canadian Lawyers Insurance Association provides loss prevention information solely for the benefit of CLIA insured lawyers. The content and links provided in Loss Prevention eBytes are intended as resources to qualified lawyers who should exercise due care and their professional judgment in adapting or making use of any content.
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